No Payment at Checkout
Your order reserves your place in our bespoke process. We'll then contact you to confirm your measurements, design and personalisation before requesting payment.
HOW OUR PAYMENT WORKS
Order now. Pay only after you approve every detail.
Place Your Order
Reserve online with $0 due at checkout.
Consultation
We confirm your fit, leather, and specifications.
Final Approval
Review and verify your official order summary.
Payment Request
Official invoice issued only after full approval.
Handcrafting
Bespoke production begins upon payment.
Express Shipping
Quality-inspected and shipped with live tracking.
WHY WE DON'T TAKE PAYMENT IMMEDIATELY
We don't sell off-the-shelf stock. Every jacket is individually handcrafted for one customer.
Individually Made
Made exclusively to order—never pulled from a warehouse.
Zero Sizing Errors
We verify fit and details first to prevent costly mistakes.
Fit Confidence
Personalized review ensures absolute perfection before crafting.
CANCELLING AN ORDER
Transparent terms for modifying or cancelling your order at every stage of the bespoke process.
Before Payment
You may request to cancel your order at any time before payment has been made—no questions asked.
After Payment
If production has not yet begun, contact us immediately. We will review your request and advise available options.
After Production Begins
Because materials are cut exclusively for you, orders generally cannot be cancelled once production starts.
Refund Policy
As each jacket is made to your individual measurements and specifications, refunds are generally not available once production has begun.
However, if an issue arises with your order, we encourage you to contact us.
We are committed to finding a fair and reasonable solution whenever possible.
Your satisfaction remains one of our highest priorities.
Frequently Asked Questions
Do I need to pay when placing my order?
No. Checkout does not require payment.
Why can't I pay immediately?
Because every jacket is bespoke. We first verify measurements, personalisations, and design details before requesting payment.
How long do I have to make a payment?
Payment instructions will be included with your invoice. If you need additional time, simply let us know, and we'll be happy to assist.
When does production begin?
Production starts only after your payment has been received and confirmed.
Can I make changes after payment?
If production has not yet started, we'll do our best to accommodate your request. Once production begins, changes may no longer be possible.
How will I receive payment instructions
Once your measurements and order details have been approved, we'll send you an official invoice with your payment instructions.
Why Customers Trust Our Process
Our payment process has been designed to protect both you and our craftsmen.
Need Assistance?
If you have any questions about our payment process, we're here to help.
Our team will gladly explain every step before you make a payment, ensuring you feel completely confident throughout your bespoke journey.
Buy With Confidence
Every jacket is handcrafted exclusively for you, reviewed before production, inspected before shipping, and backed by our Fit Guarantee. If we make a mistake, we'll make it right.